IT Governance at CITEL Guichard

How CITEL Guichard automated their IT operations - saving money and countless hours of manual work.

CITEL, founded in 1937, is a global leader in designing, manufacturing, and selling lightning arresters and surge protection devices (SPDs). The company specializes in protecting electrical equipment from transient overvoltages caused by lightning strikes and switching events

‍Industry

Manufacturing

Employees

400

Founded

1937

Challenge

Managing a hybrid IT ecosystem comprising in-house and external solutions, with limited visibility of all tools in use creates different challenges. Streamlining onboarding/offboarding processes, centralizing IT management, and ensuring robust security and efficient license management across regions are additional topics.

solution

A centralised platform to monitor, manage, and secure all IT services while improving onboarding and offboarding workflows. The platform should enhance visibility of external tools, enable fine-grained security controls, and streamline license management to optimize IT operations globally.

The Challenges

Hybrid IT Management

Difficulty in integrating and centrally managing in-house and external IT solutions. Lack of a comprehensive inventory of all third-party tools used by employees. Preparing IT systems for modern technologies like edge computing and scaling to meet evolving needs.

On-& Off-Boarding

Sub-optimal processes for managing user access and roles during onboarding and offboarding. Need for fine-grained security controls to protect access to applications and data.

Regional IT Variability & Future Scalability

Adapting IT solutions to meet the unique needs of subsidiaries, especially in regions outside Europe. Preparing IT systems for modern technologies like edge computing and scaling to meet evolving needs.

The results

Centralized IT Management

Improved integration and oversight of in-house and external solutions, streamlining operations and boosting efficiency.

Enhanced Visibility and Security

Comprehensive tracking of external tools and fine-grained security controls ensure better compliance and risk management.

Streamlined User Processes

Efficient onboarding/offboarding and license management save time and reduce complexity.

Global Consistency and Future Scalability

Tailored solutions address regional needs while preparing the organization for modern technologies and growth.

« La consolidation de nos services externes et la gestion efficace de nos licences nous ont permis de gagner en clarté et d’économiser des ressources, tout en alignant l’IT avec les besoins business. Corma nous aide à fluidifier l’onboarding et l’offboarding tout en renforçant la sécurité grâce à des contrôles d’accès précis, le tout depuis un système unique et centralisé. »

Adrien Guichard
,
PDG
@
Citel

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