Frequently asked questions

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General

How implementation-heavy is the solution?

Our solution is plug-and-play. When we set up a user, it takes between two and four minutes. After this, the solution is up and running and can immediately provide value for you. However, we recommend you to keep it running for a longer time which will allow you to gain more valuable insights than just a snapshot.

Isn’t Corma just another SaaS tool?

Yes, we are the SaaS to manage your SaaS, or the one SaaS to rule them all if you are a bit geeky and like Lord of the Rings. In all seriousness, the value we provide is to bring transparency and control into your software architecture. We make your tools transparent and manageable. This allows you to optimize the value you receive from existing software.

Does Corma provide immediate benefits?

Both! Corma is a user centric product. The manager can manage costs and accesses through a central system. The employee receives the support he or she deserves by providing a productivity tool so the SaaS landscapes actually has a positive impact on the employee. Say goodbye to death by a thousand SaaS!

Is the benefit of Corma immediate?

While some of our benefits are visible in the first days after implementation (e.g. software mapping) others will only reach their full potential after a certain time, when Corma has gathered enough data.

Software

Is Corma compatible with every Software tool?

Yes! We can detect any software tool that your teams use through their professional account. You'll get 100% visibility with our tool.

What should I do if I encounter software errors or crashes?

If you encounter software errors or crashes, try restarting the program or your device. If the issue persists, check for available software updates, reinstall the software, or contact us under contact@corma.io. We're available 24/7 and happy to help resolving the issue.

How are you making sure to secure my data?

We prioritize the security of your data through a multi-faceted approach. Our systems employ robust encryption protocols to safeguard information during transmission and storage. Regular security audits and vulnerability assessments are conducted to identify and address potential risks proactively. Access controls are implemented to restrict data access to authorized personnel only. Additionally, we stay abreast of industry best practices and compliance standards to ensure that our security measures evolve with the ever-changing threat landscape, providing you with a reliable and secure environment for your data.

Billing

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers.

How do I access my billing history or invoices?

Your billing history and invoices can be accessed from your account dashboard under the "Billing" or "Invoices" section. You can view and download invoices for your records.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time by accessing the "Subscription" or "Account Settings" section in your account. Your service access will continue until the end of the billing cycle.

Can I change my subscription plan?

Yes, you can upgrade or downgrade your subscription plan at any time. Visit the "Subscription" or "Account Settings" section in your account dashboard to make changes.