Corma directly integrates with Drift for automated user provisioning and Identity Access Management (IAM) as a service
Drift is a conversational marketing and sales engagement platform that enables businesses to interact with website visitors in real time through chat, automated messaging, and AI-based routing. It is commonly used by marketing, sales, and revenue operations teams to capture leads, qualify prospects, and accelerate customer conversion processes.
As organizations scale their use of Drift, access often extends across multiple departments and external partners. This makes it important to tightly manage user permissions to protect sensitive customer conversations and lead data.
Manual user administration creates inefficiencies
Without automation, IT teams must manually add and remove Drift users, which becomes time-consuming as employee turnover increases.
Access not updated with role changes
When HR and identity systems are not connected, users may retain access to chat workflows and lead data even after moving to different roles.
Former employees retaining access to customer conversations
Without automated offboarding, ex-employees may continue to access chat logs, captured leads, and customer engagement histories.
Inconsistent permission structures across teams
Manual assignment of roles can result in overly broad access for some users and insufficient permissions for others.
Limited visibility into platform usage
Organizations often lack clear insight into which Drift users are active, making it difficult to optimize licenses and enforce least-privilege access.
Automated onboarding with correct access from day one
Corma provisions Drift accounts automatically based on HR and identity provider data, ensuring users receive appropriate access immediately upon joining.
Instant offboarding and access removal
When an employee leaves, Corma immediately revokes Drift access, eliminating orphaned accounts and reducing security risks.
Role-based access alignment
Permissions are continuously synchronized with organizational roles so users only access the conversations and data relevant to their responsibilities.
Complete audit trail of all access changes
Every provisioning action, update, and deactivation is logged automatically, supporting SOC 2, GDPR, and ISO 27001 compliance requirements.
Unified visibility into Drift usage
Corma consolidates HR data, identity provider information, and Drift activity into a single dashboard, helping teams detect inactive users and optimize licensing.
IT administrators managing SaaS access across revenue and customer engagement tools.
Marketing and sales teams ensuring controlled access to lead capture and conversation workflows.
Customer experience teams managing access to chat histories and engagement data.
Security and compliance teams enforcing governance over customer interaction platforms.
How quickly can Corma be connected to Drift?
Setup typically takes only a few minutes. Once connected to your identity provider, user synchronization begins immediately.
Do we need engineering support to implement this?
No. Corma uses pre-built connectors that remove the need for custom development or technical setup.
How is data security handled during integration?
All data is encrypted in transit and at rest, hosted in France on AWS infrastructure, and managed under ISO/IEC 27001:2022-certified security controls with strict least-privilege access enforcement.
Check out other integrations that could help you on managing your software licences and accesses!
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