Corma connects to Deskpro to retrieve user information, manage roles and permissions, and automate provisioning and deprovisioning for secure access control.
Deskpro is a customer support and helpdesk platform that helps organizations manage tickets, service requests, and internal or external support workflows in one centralized system. It is commonly used by IT, support, and operations teams to streamline issue resolution and improve service efficiency.With Corma, Deskpro becomes part of your centralized identity and access management layer, giving IT and security teams full visibility into users while enabling automated provisioning, deprovisioning, and access governance across support operations.
Retrieve all users from Deskpro along with their details to maintain full visibility across the platform.
List and manage roles and permissions to ensure users have appropriate access levels and reduce the risk of over-privileged accounts.
Automatically grant or revoke access based on employee lifecycle events such as onboarding, role changes, or offboarding.
IT administrators managing SaaS access
Gain centralized visibility into Deskpro users, roles, and permissions for simplified access governance.
Support teams using Deskpro
Ensure agents and support staff always have the right access without manual provisioning delays.
HR teams managing employee lifecycle
Automatically handle access updates during onboarding, role changes, and offboarding.
Security teams enforcing governance
Monitor user access and permissions to reduce risk and maintain compliance across support systems.
How quickly can Corma be connected to Deskpro?
Setup takes only a few minutes. Once Deskpro is connected, user data sync begins immediately.
Do we need technical expertise to implement this?
No. Corma uses pre-built integrations, so no engineering effort is required.
How is access secured during integration?
All data is encrypted in transit and at rest, with strict role-based access controls and audit logging for compliance and security.
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